Effective Date: 25 May, 2025
This Privacy Policy explains how The Soft Life Empire ("Company," "we," "our," or "us") collects, uses, discloses, and safeguards your information when you visit our website [insert your domain URL] or engage with our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
1. Information We Collect
We may collect and process the following types of information:
a. Personal Information You Provide to Us
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Name
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Email address
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Mailing address
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Phone number
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Payment details (processed through secure third-party services)
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Information you enter on forms, surveys, and quizzes
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Communication data (emails, feedback, messages)
b. Automatically Collected Information
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IP address
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Browser type and version
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Time zone settings
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Device type and operating system
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Browsing behavior on our site (pages viewed, links clicked, etc.)
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Cookies and similar tracking technologies
2. How We Use Your Information
We use the data collected in the following ways:
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To provide and manage access to our services
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To process purchases and transactions
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To deliver email newsletters, promotions, and course updates
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To personalize content and user experience
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To track and analyze website traffic and user behavior
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To comply with legal and regulatory obligations
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To respond to inquiries and customer service requests
3. Legal Bases for Processing (GDPR Compliance)
If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal data will depend on the information concerned and the specific context in which we collect it. We will normally collect personal data from you only:
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With your consent
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To fulfill a contract
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Where it is in our legitimate interests
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Where required by law
4. Sharing Your Information
We do not sell or rent your personal information. We may share your information with:
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Trusted third-party service providers (e.g., Kajabi, email marketing platforms, payment processors)
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Analytics and advertising partners (e.g., Google Analytics, Meta Pixel)
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Legal authorities if required by law or in the defense of legal claims
5. Cookies and Tracking Technologies
We use cookies, pixels, and similar tracking technologies to collect and store certain information when you use or interact with our website. You can manage your cookie preferences through your browser settings.
6. Data Retention
We retain your personal data only as long as necessary for the purposes described in this policy, or to comply with legal obligations, resolve disputes, and enforce our agreements.
7. Data Security
We use appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
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Right to access your personal information
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Right to correct inaccuracies
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Right to request deletion
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Right to object to or restrict processing
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Right to withdraw consent
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Right to data portability
To exercise these rights, contact us at [insert email address].
9. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal data from children. If we learn that we have collected data from a child under 13 without verification of parental consent, we will take appropriate action.
10. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to review their privacy policies.
11. Changes to This Privacy Policy
We reserve the right to update this policy at any time. Changes will be posted on this page with an updated revision date. Your continued use of our site constitutes your acceptance of these changes.
12. Contact Us
If you have questions or concerns about this Privacy Policy or how your data is handled, contact us at:
The Soft Life Empire
1385 Fordham Drive, Suite 105-289, Virginia Beach, VA 23464
Last Updated: 25 May, 2025
